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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Whithorn

Pharmacy Weight Loss Whithorn
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Whithorn is a General Pharmaceutical Council (GPhC) registered online pharmacy operating from Whithorn, United Kingdom. We provide clinically supervised weight loss consultations and prescription services online. Our GPhC registration number is 9012511, and we are subject to regulation by the GPhC and all applicable UK pharmaceutical legislation.

2. Eligibility

To use our services, you must:

We reserve the right to decline any application where eligibility criteria are not met. Falsifying health information to obtain a prescription is a serious offence and may result in immediate termination of services.

3. Prescriptions

All prescriptions issued through our service are generated by a GPhC-registered pharmacist or a qualified prescriber following a thorough online clinical assessment. No prescription will be issued without a completed and approved consultation.

Prescriptions are issued solely for the individual named patient and must not be shared or used by any other person. We retain the right to refuse, cancel, or adjust a prescription at clinical discretion. Repeat prescriptions are subject to ongoing clinical review and are not guaranteed.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards and other payment methods as displayed at checkout. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

Payment is processed securely via encrypted third-party payment providers. We do not store full card details. In the event that a prescription is not approved following clinical review, a full refund will be issued within 5–10 working days.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is to UK addresses only.

Delivery timescales may vary due to circumstances beyond our control, including postal disruption or public holidays. We are not liable for delays caused by third-party couriers. You are responsible for ensuring someone is available to receive temperature-sensitive or tracked deliveries where required.

6. Cancellations and Refunds

You may cancel your order prior to pharmacist approval by contacting us immediately. Once a prescription has been approved and medication dispatched, cancellations cannot be accepted due to the nature of prescription medicines, in accordance with UK Consumer Contracts Regulations 2013.

Refunds will be considered on a case-by-case basis where medication is received damaged or incorrect. Please contact us within 48 hours of receipt in such circumstances. We do not accept returns of prescription medication for safety and regulatory reasons.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Whithorn are intended to support, not replace, advice from your GP or primary healthcare provider. Our service is not an emergency medical service. If you are experiencing a medical emergency, call 999 or attend your nearest A&E department immediately.

Results from weight loss treatment vary between individuals. We make no guarantees regarding specific outcomes. You must inform us of any changes to your health, medications, or circumstances throughout your treatment.

8. Privacy and Data

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services. We will never sell your data to third parties. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and professionally.