Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Whithorn | GPhC No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Whithorn is a GPhC registered online pharmacy weight loss clinic serving patients in Whithorn, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, address, phone number, and email address
• Health information: Medical history, current medications, weight, BMI, and clinical consultation data
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and device information collected automatically when you visit our website

2. How We Use Your Data

We use your personal and health data to:

• Process your consultation and assess your suitability for weight loss treatments
• Dispense and arrange delivery of prescription and non-prescription medications
• Communicate with you regarding your treatment, orders, and follow-up care
• Meet our legal and regulatory obligations as a GPhC registered pharmacy
• Maintain accurate patient records and ensure continuity of care
• Improve our services and website functionality

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of health or social care services. Health data is classified as special category data and is processed with your explicit consent and under applicable healthcare exemptions.

3. Prescriptions and Dispensing

All prescriptions are reviewed and approved by a qualified, GPhC registered pharmacist before any medication is dispensed. Once your consultation has been approved, we aim to dispatch your order within 1 working day. We retain prescription records in line with our legal obligations under pharmacy and healthcare regulations.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Used to understand how visitors interact with our site, helping us make improvements
• Functional cookies: Used to remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Prescribing partners and clinical staff involved in your care
• Payment processors to handle transactions securely
• Delivery partners to fulfil your medication orders
• Regulatory bodies such as the GPhC or NHS where legally required
• IT and software providers who support our systems under strict data processing agreements

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records in accordance with NHS and GPhC guidelines, typically for a minimum of eight years for adults. Payment and transaction records are kept for six years in line with financial regulations. When data is no longer required, it is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health information is stored on encrypted, secure servers. Access is restricted to authorised personnel only.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your data. You may also request that we restrict or stop processing your data in certain circumstances. To exercise any of these rights, please contact us directly using the details below. We will respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Whithorn
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We may update this policy from time to time. Any changes will be published on this page with a revised date.